Refund and Returns Policy

At ebooksstor, we are committed to providing our customers with high-quality electronic books (e-books) in PDF format. We believe that you will be satisfied with your digital book purchases. However, we understand that there may be occasional exceptions. Please review our refund and returns policy below.

Refund Eligibility:

Immediate Access: As our e-books are available for immediate download upon purchase, we do not offer refunds for digital products once they have been downloaded or accessed.

30-Day Refund Period: Refund requests will only be considered if they are made within 30 days from the date of purchase.

Refund Process:

If you believe that you are eligible for a refund based on the above criteria, please follow these steps:

Contact Customer Support: Send an email to [email protected] with the subject line “Refund Request” and provide the following details:

Your order number.
The title of the e-book you are requesting a refund for.
The reason for your refund request.
Evaluation: Our customer support team will review your request and assess its eligibility based on our policy.

Refund Notification: You will be notified of the outcome of your refund request via email. If approved, the refund will be processed within [X] business days using the same payment method you used for your purchase.

Exceptions:

We do not provide refunds in the following situations:

After 30 Days: Refund requests made more than 30 days after the date of purchase will not be accepted.

Change of Mind: We do not offer refunds for e-books due to a change of mind or personal preference.

Contact Us:

If you have any questions or need further assistance regarding our refund and returns policy, please don’t hesitate to reach out to our customer support team at [email protected]. We are here to assist you and ensure your satisfaction.

Thank you for choosing ebooksstor for your digital reading needs. We appreciate your business and hope you enjoy your e-books.

Email: [email protected]

Phone number: +212670653614

Adress: DB SRAGHNA N 785 TIZNIT 85000 Morocco

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